Privacy Policy

This website functions as a unified digital environment created to make exploring products, communicating with our team, and completing purchases efficient and reliable. It combines technical systems, online content, communication tools, and transactional features into one accessible platform that supports users from their first visit through ongoing interaction. Within this Privacy Policy, the word “Service” refers to the entire website, including all pages, tools, messages, and activities available through it. The purpose of this policy is to explain in a clear and transparent way how information is gathered, used, stored, protected, and, when necessary, disclosed as users browse, place orders, contact us, or otherwise engage with the Service. Whenever personal data is involved, the practices described here apply and take precedence over any other statements on the site that address similar topics.

We encourage all users to read this Privacy Policy carefully to understand how their information is handled. By continuing to access or use the Service, you acknowledge that you have reviewed and agreed to these practices. Personal information generally means data that can identify you directly or indirectly, either on its own or when combined with other data. Information that has been anonymized or grouped in a way that it can no longer be associated with a specific person is not treated as personal information under this policy. The types of information collected and the ways it is used can vary depending on how you interact with the Service, where you are located, and the legal requirements that apply.

To operate the Service and provide essential functionality, we collect certain information for business and operational purposes. This can include names, email addresses, phone numbers, and billing or shipping details, which are needed to process orders, arrange delivery, and offer customer support. When a purchase is made, transaction data such as order contents, payment confirmation, and delivery status may be recorded to ensure accurate fulfillment. If you choose to create an account, we may store information such as login credentials, saved addresses, preferences, and settings to make future visits faster and more convenient.

We also collect information about how the Service is used. This may include pages visited, products viewed, items placed in a cart, completed purchases, and return activity. Messages sent through email or other contact methods may be retained so we can respond to inquiries and maintain service quality. In addition, technical data is gathered automatically through cookies, analytics tools, and server logs. These technologies may collect details such as device type, browser version, IP address, session length, and general usage patterns. This information helps us monitor performance, improve functionality, enhance security, and better understand how the Service is used.

Information may be obtained through direct input from users, automated technologies, or trusted third-party partners that support our operations. In some cases, data from different sources may be combined to improve reliability, prevent fraud, troubleshoot issues, or enhance features. We use collected information to process transactions, manage shipping and returns, provide support, send service-related notices, suggest relevant products, and deliver marketing communications where permitted by law. Information may also be used to meet legal obligations, enforce our policies, and protect the rights and safety of both users and our business.

Certain information may be shared with third-party service providers who assist with functions such as payment processing, order fulfillment, hosting, analytics, and technical support. These providers are given only the information needed to perform their specific tasks and are expected to protect it appropriately. Information may also be disclosed when required by law or as part of a business transaction such as a merger, acquisition, or asset transfer. While our Service may link to external websites, those sites operate independently and have their own privacy practices.

The Service is intended for individuals who are at least sixteen years old, and we do not knowingly collect personal information from children. If a parent or guardian believes that a minor has provided personal data, they may contact us to request removal. We use reasonable administrative, technical, and physical safeguards to protect personal information, though no system can guarantee complete security. Information is kept only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support legitimate business needs. Depending on applicable laws, you may have rights regarding your personal data, such as requesting access, correction, deletion, or limits on certain uses, as well as opting out of some communications. Identity verification may be required before processing such requests. This Privacy Policy may be updated from time to time, and the most current version will always be posted on the website. If you have any questions or concerns, please contact us at loungesfly@outlook.com.